customer feedback - The GetReviews Agency

Store owner wearing an apron showing a digital tablet to a smiling male customer outdoors, demonstrating in-person review collection to ensure customer review authenticity.

Carine R
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August 18, 2026

Authenticity of customer reviews : should you aim for a perfect 5.0 rating ?

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Top-down view of a white note with the text "SOCIAL PROOF" placed on a brown surface next to a gold compass, a magnifying glass, and a black pen, symbolizing marketing social proof.

Carine R
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August 11, 2026

Social proof: How to use it as a growth lever?

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A diverse group of young adults using smartphones and laptops standing under a large "FEEDBACK" title with customer satisfaction icons, symbolizing the regulation of fake online reviews under European law.

Carine R
•
August 4, 2026

Fake online reviews : how do European laws protect consumers?

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A modern laptop open on a corporate table displaying a website homepage with the text "CUSTOMER REVIEWS", illustrating digital tools used for customer review collection.

Carine R
•
July 6, 2026

SMS, QR Code or Email ? Which is the best channel for customer review collection

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The impact of customer reviews and GEO (Generative Engine Optimization).

Carine R
•
June 17, 2026

GEO (Generative Engine Optimization) : What is the impact of customer reviews on AI algorithms ?

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The impact of artificial intelligence on the reply to customer feedback.

Carine R
•
June 3, 2026

Reply to customer feedback : Why do « copy-paste » templates kill your brand image ?

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someone who responds to a negative review and turns it into a positive one

Carine R
•
March 18, 2026

Negative review response: how to save your reputation?

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master customer reviews

Carine R
•
March 13, 2026

Customer reviews management: Our handbook to boost your visibility

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The GetReviews Agency supports brands in optimizing their customer reputation through authentic and impactful reviews.

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