Analysis & Reporting

01.

Panoramic Dashboards: See your business from every angle

Stop navigating by feel. Get a clear, precise view of your digital reputation.

Overall Reputation Score: Track the evolution of your consolidated average rating and drill down by platform to identify strengths and improvement areas on each channel (Google, TripAdvisor, Facebook, etc.).
Review Growth Curve: Instantly visualise your review volume over time. Measure the impact of your collection campaigns and ensure a steady flow of fresh reviews to satisfy search algorithms.

02.

Performance Analysis: Operational excellence

Measure the quality of your customer service and your teams’ engagement.

Responsiveness KPI: Monitor your average response time. Fast replies drive loyalty — GetReviews helps you keep high standards so prospects and guests are never left waiting.
Internal Benchmarking: If you manage multiple properties, compare their performance side-by-side to harmonise the customer experience across your network.

Other features

Review Management & Moderation

Moderation is no longer a chore—it’s a strategy. With GetReviews Agency, manage every comment with surgical precision. Our centralized interface lets you monitor, filter, and respond to all your review streams in real-time.

Centralization & Review Collection

Stop wasting time switching between Google, Facebook, and Trustpilot. GetReviews Agency centralizes over 75 review platforms into a single dashboard. Connect your sources in seconds and view your entire reputation in real-time.

Optimization & Distribution

Your best reviews will never stay hidden on Google again. With GetReviews Agency, every positive feedback becomes a client magnet. Strategically share testimonials on your website and social networks to reassure prospects at the crucial moment of purchase.